If you have any questions about our products or Dinky Ducks, please email us at dinky(at)dinkyducks(dot)com.
Below are some common questions and answers that may help you:
Q: Are your rubber ducks safe?
A: All our dinky ducks are made with 100% Lead and Phthalate-free materials and superior quality paint that do not fade away. They are absolutely safe in bathtubs with children. Our smaller "Dinky Ducks" may present a choking hazard and should not be given to children under 3.
Q: How quickly will my orders ship?
A: Most orders placed will be shipped out within 48* hours from when you placed it.
Q: How is shipping calculated?
A: Some orders include FREE SHIPPING. Otherwise shipping is calculated depending on the weight of your order.
Q: Do you offer International Shipping?
A: We offer international shipping at a fixed rate and a regular low rate for shipments to our neighbors in Canada and Mexico.
Q: Is it safe to put my credit card information on here?
A: Absolutely! Payments are made via PayPal and we do not store any credit card information in our systems.
* During holidays, busy seasons, supply chain, or postal disruptions there may be a shipping delay.
